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FAQ

Imibuzo ebuzwa qho

Dinga uncedo? Qiniseka ukuba undwendwela iiforam zethu zenkxaso ukuze ufumane iimpendulo kwimibuzo yakho!

1.Kutheni ufuna umthumeli wempahla? Wazi njani ukuba uyayifuna?

Ishishini lokungenisa nokuthumela ngaphandle liyinxalenye ebalulekileyo yorhwebo lwamazwe ngamazwe. Kumashishini afuna ukwandisa ishishini lawo kunye nefuthe, ukuthunyelwa kwenqanawa kwamanye amazwe kunokubonelela ngokulula okukhulu. Abathumeli bomthwalo balikhonkco phakathi kwabarhwebi kunye nabathumela ngaphandle ukwenza uthutho lube lula kumacala omabini.

Ngaphandle koko, ukuba uya kuodola iimveliso kwiifektri kunye nababoneleli abangaboneleli ngenkonzo yokuthumela ngenqanawa, ukufumana umthumeli wempahla kunokuba lukhetho olulungileyo kuwe.

Kwaye ukuba awunawo amava ekungeniseni iimpahla, kufuneka ke umthumeli wempahla ukukukhokela ukuba wenze njani.

Ke, yiyekele imisebenzi yobuchwephesha kwiingcali.

2. Ngaba kukho nayiphi na inqanawa encinci efunekayo?

Sinokubonelela ngeendlela ezahlukeneyo zothutho kunye nezisombululo zothutho, ezifana nolwandle, umoya, i-express kunye nololiwe. Iindlela ezahlukeneyo zokuthumela zineemfuno ezahlukeneyo ze-MOQ zempahla.
I-MOQ yothutho elwandle yi-1CBM, kwaye ukuba ingaphantsi kwe-1CBM, iya kuhlawuliswa njenge-1CBM.
Ubungakanani obuncinci bomyalelo wothutho lomoya yi-45KG, kwaye ubungakanani obuncinci bomyalelo kwamanye amazwe yi-100KG.
I-MOQ yokuhanjiswa ngokukhawuleza yi-0.5KG, kwaye yamkelwe ukuthumela iimpahla okanye amaxwebhu.

3.Ngaba abathumeli bempahla babonelela ngoncedo xa abathengi bengafuni ukujongana nenkqubo yokungenisa?

Ewe. Njengabathumeli bempahla, siya kuququzelela zonke iinkqubo zokungenisa abathengi, kubandakanywa ukuqhagamshelana nabathumeli ngaphandle, ukwenza amaxwebhu, ukulayishwa kunye nokukhulula, ukuthutha, ukukhutshwa kwempahla kunye nokuhanjiswa njl., ukunceda abathengi bagqibe ishishini labo lokungenisa ngaphandle ngokufanelekileyo, ngokukhuselekileyo nangempumelelo.

4. Loluphi uhlobo lwamaxwebhu anokuthi andibuze wona umthumeli wempahla ukuze andincede ndifumane imveliso yam kwindlu ngendlu?

Iimfuno zokukhutshwa kwezithethe zelizwe ngalinye zahlukile. Ngokuqhelekileyo, awona maxwebhu asisiseko okukhutshwa kwe-customs kwi-port yendawo ekuyiwa kuyo afuna i-bill yethu yokulayisha, uluhlu lokupakisha kunye ne-invoyisi yokucima amasiko.
Kwamanye amazwe kufuneka enze izatifikethi ezithile zokwenza imvume yokuhlawula amatyala, nto leyo enokunciphisa okanye ikhulule imirhumo yerhafu. Ngokomzekelo, i-Australia kufuneka ifake isicelo seSatifikethi sase-China-Australia. Amazwe akuMbindi noMzantsi Merika kufuneka enze UKUSUKA F. Amazwe akuMzantsi-mpuma Asia kufuneka ngokubanzi enze UKUSUKA E.

5. Ndiwulandelela njani umthwalo wam xa uza kufika okanye apho ukhoyo kwinkqubo yohambo?

Nokuba inqanawa ithunyelwa ngolwandle, ngomoya okanye i-express, sinokujonga ulwazi lokuhanjiswa kwempahla nangaliphi na ixesha.
Ukuthutha elwandle, unokujonga ngokuthe ngqo ulwazi kwiwebhusayithi esemthethweni yenkampani yokuthumela nge-bill of lading number okanye inombolo yecontainer.
Uthutho lomoya lunenombolo yephepha lomoya, kwaye ungajonga imeko yothutho lomthwalo ngqo kwiwebhusayithi esemthethweni yenkampani yenqwelomoya.
Ukuhanjiswa ngokukhawuleza nge-DHL/UPS/FEDEX, unokujonga imeko yexesha lokwenyani leempahla kwiiwebhusayithi zazo ezisemthethweni ngenombolo yokulandelela ecacileyo.
Siyazi ukuba uxakeke ngeshishini lakho, kwaye abasebenzi bethu baya kuhlaziya iziphumo zokulandela umkhondo wokuthunyelwa kwakho ukuze wonge ixesha.

6.Kuthekani ukuba ndinababoneleli abaninzi?

Inkonzo yokuqokelelwa kwenkonzo yeSenghor Logistics inokusombulula amaxhala akho. Inkampani yethu inendawo yokugcina impahla kufutshane neYantian Port, egubungela ummandla we-18,000 square metres. Sikwanazo neendawo zokugcina izinto ezisebenzisanayo kufutshane namazibuko amakhulu kulo lonke elaseTshayina, sikubonelela ngeendawo ezikhuselekileyo, ezicwangcisiweyo zokugcina iimpahla, kwaye sikuncede uqokelele iimpahla zababoneleli bakho kunye kwaye emva koko uzihambise ngokufanayo. Oku kongela ixesha kunye nemali, kwaye abathengi abaninzi bayayithanda inkonzo yethu.

7. Ndiyakholwa ukuba iimveliso zam zingumthwalo okhethekileyo, ungawuphatha?

Ewe. Umthwalo okhethekileyo ubhekisela kwimpahla efuna ukuphathwa okukhethekileyo ngenxa yobukhulu, ubunzima, ubuthathaka okanye ingozi. Oku kunokubandakanya izinto ezinkulu, imithwalo etshabalalayo, izinto eziyingozi kunye nomthwalo okwixabiso eliphezulu. I-Senghor Logistics ineqela elizinikeleyo elinoxanduva lokuthutha imithwalo ekhethekileyo.

Siyazi kakuhle iinkqubo zokuthumela kunye neemfuno zamaxwebhu alolu hlobo lwemveliso. Ngaphezu koko, siye saphatha ukuthunyelwa kweemveliso ezininzi ezizodwa kunye neempahla eziyingozi, ezifana nezithambiso, ipolishi yeenzipho, imidiza ye-elektroniki kunye nezinye izinto ezinde. Okokugqibela, sikwafuna intsebenziswano yababoneleli kunye nabathumeli, kwaye inkqubo yethu iya kuba lula.

8.Indlela yokufumana ucaphulo olukhawulezayo noluchanekileyo?

Ilula kakhulu, nceda uthumele iinkcukacha ezininzi kangangoko unako kule fomu ingezantsi:

1) Igama lempahla yakho (okanye unikeze uluhlu lokupakisha)
2) Imilinganiselo yempahla (ubude, ububanzi nobude)
3) Ubunzima beCargo
4) Apho umthengisi ekhoyo, sinokukunceda ukuba ukhangele indawo yokugcina impahla ekufutshane, izibuko okanye isikhululo seenqwelomoya.
I-5) Ukuba ufuna ukuhanjiswa kwendlu ngendlu, nceda unikeze idilesi ethile kunye nekhowudi ye-zip ukuze sikwazi ukubala iindleko zokuthumela.
6) Kungcono ukuba unomhla othile apho iimpahla ziya kufumaneka.
7) Ukuba iimpahla zakho zinombane, imagnethi, umgubo, ulwelo, njl., nceda usazise.

Okulandelayo, iingcali zethu zezothutho ziya kukubonelela ngeendlela ezi-3 zolungiselelo onokuthi ukhethe kuzo ngokusekelwe kwiimfuno zakho. Yiza uqhagamshelane nathi!

Bhala umyalezo wakho apha kwaye uwuthumele kuthi